SHIPPING POLICY
ORDER PROCESSING:
Please allow 48 hours to process your order. Expect an email within 48 hours to let you know your order is on the way! STORE
PICKUP – Shenzhen YWT electric technology Co, Ltd. China.
Orders can be picked up daily, from UTC+8 18:00. An email will be sent when your order is ready for pickup.
SHIPPING:
We offer shipping to the following countries: Austria, Australia, Belgium, Canada, Czech Republic, Denmark, France, Finland, Germany, Hong Kong SAR, Israel, Ireland, Italy, Japan, Malaysia, Netherlands, Norway, New Zealand, Portugal, Poland, South Korea, Sweden, Switzerland, Spain, Singapore, United Arab Emirates, United Kingdom, United States.
|
Shipping option |
Estimated delivery time |
Price |
|
Austria |
4-12 days |
Free |
|
Australia |
4-12 days |
Free |
|
Belgium |
4-12 days |
Free |
|
Canada |
4-12 days |
Free |
|
Czech Republic |
4-12 days |
Free |
|
Denmark |
4-12 days |
Free |
|
France |
4-12 days |
Free |
|
Finland |
4-12 days |
Free |
|
Germany |
4-12 days |
Free |
|
Hong Kong SAR |
4-12 days |
Free |
|
Israel |
4-12 days |
Free |
|
Ireland |
4-12 days |
Free |
|
Italy |
4-12 days |
Free |
|
Japan |
4-12 days |
Free |
|
Malaysia |
4-12 days |
Free |
|
Netherlands |
4-12 days |
Free |
|
Norway |
4-12 days |
Free |
|
New Zealand |
4-12 days |
Free |
|
Portugal |
4-12 days |
Free |
|
Poland |
4-12 days |
Free |
|
South Korea |
4-12 days |
Free |
|
Sweden |
4-12 days |
Free |
|
Switzerland |
4-12 days |
Free |
|
Spain |
4-12 days |
Free |
|
Singapore |
4-12 days |
Free |
|
United Arab Emirates |
4-12 days |
Free |
|
United Kingdom |
4-12 days |
Free |
|
United States |
4-12 days |
Free |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Shenzhen YWT electric technology Co, Ltd. China is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@ywt.world with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at support@ywt.world.
